Privacy Policy
Effective Date: 30/07/2025
Decorium Bespoke Interiors Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information in line with the UK GDPR and the Data Protection Act 2018.
1. Who We Are
Decorium Bespoke Interiors Ltd is a joinery company operating in the UK, providing bespoke joinery and carpentry services to domestic and commercial customers.
Data Controller:
Decorium Bespoke Interiors Ltd
Email: info@decoriumbespokeinteriors.com
2. What Information We Collect
We may collect and process the following types of personal data:
• Contact details – name, address, phone number, email address
• Project details – property/site address, design preferences, materials required
• Payment and invoicing information
• Communication records – emails, messages, and call notes
• Website usage data (e.g., IP address, cookies – if you operate a website)
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we use your data to:
• Provide joinery and carpentry services to you
• Issue quotes, invoices, and contracts
• Manage communications during your project
• Respond to enquiries
• Meet legal and tax obligations
Our legal basis for processing your data includes:
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests (e.g., customer service, business administration)
• Consent (where required, e.g., marketing emails)
4. Sharing Your Data
We do not sell or rent your data. We may share your data with:
• Subcontractors and delivery partners working on your project
• Accountants, legal advisers, or IT providers under confidentiality
• HMRC or other regulators if required by law
All third parties are required to respect your data and comply with UK GDPR.
5. How We Store and Protect Your Data
We take data security seriously and have measures in place to protect your data from loss, misuse, and unauthorised access. Your data is stored securely on encrypted systems or secure physical files.
We only retain your data for as long as necessary—typically for 6–7 years to comply with tax and accounting regulations.
6. Your Data Rights (UK GDPR)
You have the right to:
• Access your personal data
• Request correction of incorrect or incomplete data
• Request erasure (“the right to be forgotten”) where applicable
• Object to processing or request restriction
• Data portability (in certain cases)
• Withdraw consent (if processing was based on consent)
To exercise your rights, contact us using the details above.
If you’re unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.
7. Cookies and Website Use
If we use cookies on our website, we do so to enhance your browsing experience and gather anonymous usage statistics. You can manage or disable cookies through your browser settings.
8. Updates to This Policy
We may update this policy from time to time. The latest version will always be available on our website or provided upon request.
Contact Us
If you have questions or concerns about this policy or your data, please contact:
Decorium Bespoke Interiors Ltd